Deployment and Support

Working with Mashgin

Customers love our full service installation, quick response times, and easy-to-follow training materials.

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Serving 40 million customers every month

Why top brands love working with Mashgin

White-glove deployment

Our Launch Team manages project timelines and deliverables. When your site is ready our Deployment Team sets up each kiosk, makes sure everything works, and trains your local team on how to get the most out of Mashgin for each deployment.

3 minute response time

Our average response time to tickets is between 2 and 3 minutes. Reach us by phone, text, or email.

Global reach, local support

Mashgin’s support team is based in the U.S., Europe, and Australia. Our staff are your neighbors and understand your problems.

Accessible training materials

Whether training new staff or catching up yourself, Mashgin University makes learning Mashgin easy with short, entertaining how-to content. If you’re stuck on something, give us a call and we’re happy to help.

The Mashgin team's been fantastic for us. We are somewhat demanding, I'm told, and they have definitely jumped the hoops to make sure everything works perfectly.  They've been a wonderful partner for us.

Christian Lau
Chief Technology Officer

"I have a deep love for Mashgin and what it has done for our business."

Barbara Goersch
Barbara Goersch
General Manager for Aramark at John Deere

Learn how Mashgin can transform your business.

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Mashgin at a cafeteria counter