A Mashgin kiosk face-on

Mashgin Basics

Get a quick overview of how Mashgin works, including item scanning, handling refunds, and the checkout process.

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A snapshot showing a pair of charts from Mashgin Cloud.

Cloud & Creator

Learn the basics of Mashgin Creator & Cloud: how to pull up sales reports, troubleshoot items and assign dot codes via Creator.

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Someone scans a bag of Lays Baked potato chips with a Mashgin side scanner.

Kiosk Troubleshooting

Learn how to resolve common kiosk issues, from camera errors to accessing Manager Mode and even keeping your machine clean.

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A fellow places a packet of peanut M&Ms on a Mashgin kiosk

Items 101

Fix scanning issues, assign dot codes, add new poses to existing items, or introduce entirely new products to Mashgin.

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A Mashgin's rear-facing CSR scanner glows red.

Peripherals

Troubleshoot and fix issues with printers, payment readers, side UX screens, and other connected devices.

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A man inserts a key into a Glory CI-10 cash recycler.

Glory Troubleshooting

Learn how to resolve Glory cash recycler issues, including error messages, power cycling, performing a cash audit, and more.

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